Privacy Policy

1. Data We Collect

We collect only the data necessary to provide and improve our services, including:

  • Account Information: Name, email address, and payment details (processed securely by our payment provider).
  • Usage Data: Log files, device information, and interactions within our app to enhance user experience.
  • Customer Support: Any information you provide when contacting support.

2. How We Use Your Data

We use your data to:

  • Provide, maintain, and improve our services.
  • Process transactions securely.
  • Communicate important updates or customer support responses.
  • Analyse usage trends to enhance functionality.

3. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual necessity: To provide our service.
  • Legitimate interests: To improve security and usability.
  • Consent: Only for optional marketing communications and features that require it.

4. Data Sharing

We do not sell your data, do not share it with advertising or marketing partners, and do not use it for marketing purposes without your explicit permission.

We may share data only with:

  • Service providers: Trusted third-party vendors (e.g., for hosting, payments, analytics) who are contractually bound to process data on our behalf and only as needed to support our services.
  • Legal compliance: When required by law, regulation, or legal process.

5. Data Retention

We retain your data only as long as necessary to provide our services or as required by law. You may request deletion of your data at any time.

6. Your Rights Under GDPR

You have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for optional data processing.
  • Object to processing or request data portability.
  • File a complaint with a data protection authority if needed.

7. Security Measures

We use industry-standard security practices to protect your data from unauthorized access, alteration, or disclosure.

8. International Data Transfers

If we transfer data outside the EU/EEA, we ensure appropriate safeguards, such as Standard Contractual Clauses or equivalent protections.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

ImpactKit by Artefacto
support@artefacto.org.uk

By using ImpactKit, you agree to this Privacy Policy. We may update this policy and will notify users of significant changes.